Reception Autopilot · for clinics

Never lose a patient to a missed message.


Valtier Systems installs an AI receptionist that answers every patient in under 60 seconds — day or night, in Arabic and English — books the appointment, and reminds the patient so the slot doesn’t go empty.

— Live in 5 days — 30-day guarantee — Runs on your existing WhatsApp
What your patient sees

9:47 pm. Reception went home hours ago.

A patient messages your clinic on WhatsApp. This is the kind of reply they get: in their own language, within a minute, with real times to book.

Illustrative example, not a real patient or clinic. Your replies use your own services, hours and tone.

EnglishExample
  1. Monday
  2. Patient: Hi, do you have anything this week for a teeth cleaning?
  3. Clinic, automatic reply: Hello! Yes — Wednesday at 10:00 am or Thursday at 4:30 pm. Which suits you?
  4. Patient: Thursday please
  5. Clinic, automatic reply: Booked: Thursday, 4:30 pm. I’m sending the location pin now. Reply here any time if you need to change it.
  6. Wednesday
  7. Clinic, automatic reminder: Reminder: your appointment is tomorrow at 4:30 pm. Reply YES to confirm or CHANGE for another time.
  8. Patient: YES
العربيةمثال
  1. الاثنين
  2. المريض: مرحبا، عندكم موعد تنظيف أسنان هالأسبوع؟
  3. العيادة، رد تلقائي: أهلاً! نعم، الأربعاء الساعة ١٠ الصبح أو الخميس الساعة ٤:٣٠ العصر. أي وقت يناسبك؟
  4. المريض: الخميس لو سمحت
  5. العيادة، رد تلقائي: تم الحجز: الخميس الساعة ٤:٣٠ العصر. بنرسل لك الموقع الحين، وإذا تحتاج تغيّر الموعد راسلنا هنا.
  6. الأربعاء
  7. العيادة، تذكير تلقائي: تذكير: موعدك بكرة الساعة ٤:٣٠ العصر. رد بـ «نعم» للتأكيد أو «تغيير» للتعديل.
  8. المريض: نعم

Medical questions are never answered by the AI. They go straight to your team with a short summary, and the patient is told a doctor will advise.

The problem

You're paying for patients you never get to treat.

Every day, patients message your clinic after hours — and book whoever answers first. Reception is closed; the enquiry is gone by morning. Add the no-shows every clinic knows and a Google page that isn't collecting reviews, and you're losing revenue you already paid to attract.

1st reply
often wins the booking — patients message several clinics at once
15–30%
no-show rates commonly reported for clinics
OMR 50–500
what one empty slot on a high-ticket consult can cost

Typical ranges, not Valtier results. Your free audit measures your own clinic.

How it works

One patient, from first message to monthly report.

Each step starts on its own. Anything clinical, a complaint or an emergency goes to your team with a summary.

  1. 01 · Instant reply

    A patient messages at 9:47 pm

    Answered within a minute, in Arabic or English, with times they can book.

  2. 02 · Lead catcher

    A call goes unanswered while reception is busy

    The caller gets a WhatsApp message straight away, and the enquiry is logged.

  3. 03 · Smart booking

    The patient picks a time

    Booked into your calendar. The location pin and any preparation notes go out.

  4. 04 · No-show shield

    24 hours and 2 hours before

    A reminder with one-tap confirm or reschedule. A cancelled slot is freed for someone else.

  5. 05 · Review engine

    After the visit

    A short thank-you asks how it went. Happy patients get your Google review link; unhappy ones reach you privately.

  6. 06 · Reactivation

    Months later

    Patients due a check-up get a recall message, only if they agreed to hear from you.

  7. 07 · Monthly report

    End of the month

    You get one page: enquiries caught, reply time before and after, no-shows prevented, reviews gained.

Setup: we map your services and build it on your existing WhatsApp. Live in 5 business days; your team installs nothing.

The guarantee

If it doesn't catch every enquiry in 30 days, your setup is free.

No risk, no long contracts. The monthly report is why clinics stay — not a lock-in.

Free · no pitch

See what your clinic is missing.

We'll run a real mystery-patient test on your clinic and send you a 90-second video showing exactly where patients slip through — with three fixes.

Email us for your free audit

Free · no call needed · no obligation

No mail app on this phone? Write to hello@valtiersystems.com from any email account.

احصل على تدقيق مجاني لعيادتك — فيديو ٩٠ ثانية يوضح أين تفقد المرضى

From OMR 190 / month + one-time setup · four kept OMR 50 appointments a month cover the monthly fee
Questions

Good to know.

Do we need new software?

No — it runs on your existing WhatsApp number. Nothing for your team to install or learn.

Is it hard to set up?

You do nothing. We build it and it's live in 5 business days.

Does it speak Arabic?

Yes — it detects the patient's language and replies in Arabic or English automatically.

What about complex or clinical questions?

Those are instantly handed to your reception with a summary. The AI never gives medical advice.

What patient data does it handle?

Only what booking needs: name, phone number, the service asked about and the appointment time. No medical records. The data stays your clinic's; we handle it only to run your bookings and reminders, and patients can stop messages at any time.

Can we cancel?

It's month-to-month. The monthly results report is why clinics choose to stay.